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Delivery

Delivery to destinations within the UK

All products purchased at Hesh are delivered within the UK mainland. Your order will also be dispatched the same day if ordered before 1.00pm Monday to Friday.


Brexit Shipping Update: Please note that for EU customers there may be a customs charge added to your order when it enters the European Union. We want our EU customers to be aware of this potential additional charge and to let them know that they are responsible for paying it.

UK Standard Delivery: £4.50 This service normally takes between 1 – 2 working days to arrive once dispatched.

UK Next day delivery£6.99 (if ordered by 1pm, excludes weekends)

 

*Does not include weekends or bank holidays.

When your order is dispatched you will receive a dispatch email which will include full details of the delivery method used, the carrier and any applicable consignment number. Orders placed after 1.00pm on a Friday and on a Weekend or Bank Holiday will be dispatched the next working day.

Delivery to destinations within the Republic of Ireland

All products purchased at Hesh are delivered within the ROI from our UK distribution base. Orders are usually dispatched the same day if ordered before 1.00pm and delivery time is usually within three to five working days (not including weekends or local holidays).

Delivery to destinations within Europe

All products purchased at Hesh are delivered within Europe from our UK distribution base. Orders are usually dispatched the next day if ordered before 1.00pm (GMT) and delivery time is usually within three to seven working days (not including weekends or local holidays).

While we do our utmost to make sure products are packaged and labelled correctly, unfortunately we are not able to accept any responsibility or liability for products that go missing or that arrive in a damaged state. Customers requesting orders to be delivered to destinations outside the UK do so at their own risk.

Delivery to destinations outside the UK and Europe

We deliver products to all other worldwide destinations. While we do our utmost to make sure products are packaged and labelled correctly, unfortunately we are not able to accept any responsibility or liability for products that go missing or that arrive in a damaged state. Customers requesting orders to be delivered to destinations outside the UK do so at their own risk.

**IMPORTANT** - Delivery to destinations outside the UK
Customers are responsible for checking with their local customs office and postal services to ensure that the products they are ordering are allowed entry into their country of residence. Customers are also reminded that local duty and taxes may be applicable when importing goods into your country.

We are not able to accept any responsibility or liability for products that are held by customs in a country outside the UK or for any surcharges that arise as a result of local duty or taxes. Customers requesting orders to be delivered to destinations outside the UK do so at their own risk.

Force Majeure

Hesh shall not be liable for any breach of its obligations or for compensation or refund for loss, damage or delay resulting from an Event of Force Majeure. Such events, which are outside Fudco /Hesh's control, include, but are not restricted to, adverse weather conditions, fire, flood, explosions, accidents, traffic congestion, mechanical breakdown, obstruction of any public or private highway, acts of terrorism, vandalism, government act, riot, war, act of God orindustrial dispute.

If you need any further assistance please don't hesitate to contact us.

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